A study conducted on ghosting and the relationship between known and unknown contacts in the healthcare industry. The effects of which could contribute to repressing innovation in healthcare and pharma.
All businesses are nothing more than a collection of individuals. Great companies harness the talents and motivations of their people through a meaningful and engaging culture that directs them to a common purpose (Mission).
The classical marketing literature holds that growth is not a strategy but the outcome of one. Where does the customer feature in corporate growth strategies? Here we explore why growth is not an effective long-term strategy with 7 steps to focus on delighting the customer.
The willingness to trust others is built into our DNA. Working together has always been key to the survival of our species. Having faith in one another is in the best interest of both the individual and the collective—especially in times of risk and uncertainty.
Closed-Circuit Thinking is a result of the interplay between perceived personal vulnerability and how individuals understand and accept truth. Here we explore the implications for managers and the rest of us.